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DTC EAP Member with Including Registration

Use this page if both of the following apply to your integration:

  • Eligibility option: DTC EAP Member. MD Live skips the eligibility check (No Eligibility) and grants your members SSO access to the MD Live patient portal when they have valid EAP (Employee Assistance Program) information.
  • Registration mode: Including Registration. Eligible members who do not have an MD Live account fill in the SSO registration page.

SSO for DTC EAP members supports Including Registration only. For all options, see SAML Attributes.

Attribute values are case-insensitive unless marked Case-sensitive. For the supported attribute name formats, see Attribute Name Formats.

AttributeRequirementDescriptionFormat and Example
ouRequiredOrganization Unit. MD Live issues one ou value for each client landing page. It decides which landing page ineligible members see.Value issued by MD Live
firstnameRequiredMember's legal first name.Text
lastnameRequiredMember's legal last name.Text
genderRequiredMember's gender.M or Male for Male
F or Female for Female
U, N or Non-binary for Non-binary gender
birthdateRequiredMember's birthdate.DD-MM-YYYY
Example: August 12, 1999 is 12-08-1999
memberidRequiredMember GUID (Globally Unique Identifier). MD Live uses it to identify members who have identical demographic information (first name, last name, gender and birthdate). For example, Cigna can send the un-encrypted Cigna-Enterprise-ID.Maximum 36 characters
eapcodeRequiredEAP Authorization Code.Example: 010622221989
eapstartdateRequiredService start date for the EAP Authorization Code. Must be the current date or a future date, in Eastern Standard Time.DD-MM-YYYY
Example: 30-08-2023
eapenddateRequiredService end date for the EAP Authorization Code. Must be later than the EAP start date and within 1 year of the EAP start date, in Eastern Standard Time.DD-MM-YYYY
Example: 30-08-2024
eapapprovedvisitsRequiredTotal number of approved EAP visits.Example: 5
phoneOptionalMember's phone number.10-digit phone number
Example: 8004006354
emailOptionalMember's email.Must be a valid email address
Example: test@mdlive.com
address1OptionalMember's address, line 1.Text
address2OptionalMember's address, line 2.Text
cityOptionalMember's address city.Text
stateOptionalMember's address state. Case-sensitive.2 upper-case state abbreviation
Example: FL, NY, CA
zipOptionalMember's address ZIP code.5-digit ZIP code
Example: 33325