Patients System Requirement

Tip

MDLIVE requires a computer or smartphone with a camera, microphone, and speakers for video visits.
Most computers and phones purchased within the last 2 years should have great video performance.

Note

Desktop System Requirements for Video Visit:

No.	Requirements
1	2.0 GHz CPU with dual-core processor minimum (Recommended: 2.8 GHz 6th Generation Intel® Core™ i5 Processor with 4 CPU Cores or better, or an equivalent AMD processor)
2	2 GB RAM minimum (Recommended: 4 GB or more)
3	A webcam with at least 2 megapixels
4	Microphone (most webcams have a microphone built-in)
5	High-speed Internet with 1MB download and 300kbps minimum upload speed

Note

Operating System:

No.	Product	Operating System
1	MDLIVE Web Site	Apple MacOS 10.12+
2	MDLIVE Web Site	Microsoft Windows 10
3	MDLIVE Web Site	Microsoft Windows 8.1
4	MDLIVE Web Site	Microsoft Windows 7 SP1
5	iOS Mobile Application	Apple iOS 10+
6	iPad Application	Apple iPadOS 13+
7	Android Mobile Application	Android 7 (Nougat)+

Note

Browser Compatibility:
Cookies and JavaScript must be enabled in the browser.

Tip

The mobile browser compatibility is for opening MDLIVE Web Site with a mobile browser instead of using MDLIVE Mobile Applications.

Caution

MDLIVE generally supports only recent versions of browsers which means that MDLIVE QA Team performs automated testing on the 2 most recent versions of each browser.

No.	Device	Operating System	Browser
1.1.1	Desktop	Microsoft Windows	Google Chrome
1.1.2	Desktop	Microsoft Windows	Firefox
1.1.3	Desktop	Microsoft Windows	Microsoft Edge Chromium: Version 80+
1.2.1	Desktop	Apple MacOS	Google Chrome
1.2.2	Desktop	Apple MacOS	Firefox
1.2.3	Desktop	Apple MacOS	Safari: Version 12.1+
1.3.1	Desktop	Linux	Google Chrome
1.3.2	Desktop	Linux	Firefox
2.1.1	Mobile	iOS	iOS Safari: Version 12.1+
2.2.1	Mobile	Android	Google Chrome
3.1.1	Tablet	iPad	Safari: Version 12.1+