Scheduled Update: February 24, 2026 | 20:00 - 21:00 EST (UTC-5)
MDLIVE will update the Production EHR certificate during this maintenance window in preparation for the expiration of the current certificate on March 4, 2026.
This update is critical to ensure the continued stability and security of your production environment server.
Failure to update the certificate in alignment with this maintenance window will result in an EHR connection failure until the certificates are synchronized on both sides.
We emphasize the importance of timely certificate updates in alignment with our scheduled maintenance to ensure the continuous and efficient operation of your systems.
MDLIVE will perform the certificate update at the scheduled time.
No meeting is planned for this certificate update.
Following the update, MDLIVE will closely monitor production traffic to verify system stability.
Clients will be notified promptly if any production issues related to the certificate update are identified.
To maintain seamless integration, please update your production EHR connection using the latest certificate details available in the 🔗 MDLIVE EHR Configuration 📌.
The Test/UAT certificate has already been updated by MDLIVE and may be updated at your convenience.
For questions or assistance, please contact your MDLIVE account manager.
MDLIVE Integrations