White Label App FAQ

Q&A	Information
Q1	Does MDLIVE Support white label app for Windows OS or any other mobile OS?
A1	No, MDLIVE white label app ONLY support iOS and Android platforms.
Q2	Can MDLIVE release the white label app under MDLIVE developer account instead of my team’s account?
A2	No, the client has to release the apps under their own Developer account.
Q3	Will there be user experience differences in the white label app between iOS and Android?
A3	Yes, MDLIVE has different road maps and release schedules for iOS and Android. Some new features will not be available at the same time between iOS app and Android app.
Q4	What is the upgrade plan for white label apps?
A4	MDLIVE will upgrade each white label app annually in Q4 each year.
Q5	Will MDLIVE upgrade white label apps outside of the annual upgrade window?
A5	MDLIVE will release hot-fix release for fixing production issues. If there is a new feature ready in MDLIVE white label app and the client wants the feature before the annual upgrade time window. MDLIVE can release a build based on client’s request and MDLIVE product team approval.